FAQs

Internal Storage

M10 & M12

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M13

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P12

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External Storage

Shell Thunder

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Accessories

TB3 Cable

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Other

General Questions

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Contact Us

Don’t see your question here? Just want to say hi? Please email us at contact@fledging.net and someone from our customer success team will get back to you. 

Return and Warranty Policy

For all Customers Please contact us directly with any return, replacement, and warranty requests

Warranty stickers are placed on all drives. Removing or tampering with this sticker will void both the warranty and the 30-day no-fault return policyPlease read the sections below regarding to domestic (U.S.) and international customers for more information

For U.S. Customers

Domestic returns initiated within 30 days will receive free return shipping.

Domestic returns initiated after 30 days, but within 60 days will receive free return shipping, but are subject to a 15% restocking fee.

For International Customers

We do not offer free return shipping to international customers at this time.

International returns initiated within 60 days are subject to a 10% restocking fee

We are not equipped to print return shipping labels for orders outside the U.S. International customers requesting returns are responsible for arranging return shipping 

Wholesale

Please contact sales@fledging.net for any inquiries about wholesale purchasing. 

Work for Fledging

We are always growing our team and looking for hard-working people to join us. If you are interested in working with us at Fledging, please check out our Career Page. You can send inquiries about open positions to us at hr@fledging.net

Don’t see a position that’s a good fit for you? Feel free to send us your contact information and resume for consideration for future openings.

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Keep up to date on Fledging Announcements via our blog, LinkedIn, Facebook, Twitter, and Instagram.

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Businesses Only

Please verify you understand that corporate sales is exclusively for B2B and direct sales ONLY. 

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