Looks like it works, does it?

While our TB3 cable works on a wide array of computers and portable devices, there are some that raise a few questions.  (If you need more space filling, you can add: This list is designed to help you know what to look out for with regard to compatibility.)



Question: It looks like it works on my device. How can I know whether or not it does?

Answer: The best way to be sure is to check your device manufacturer’s website for Thunderbolt 3 support on your device. The computer and the device it connects to must both support Thunderbolt 3 to reach the full performance. 


If you think it might work, but aren’t sure, please reach out and ask us! Our Customer Success Manager, Laura,  is always eager to help!


Question: What do you mean when you say it’s USB-C compatible?

Answer: USB-C and TB3 ports and adapters appear identical, but are actually not the same. The primary difference between these two is the limitations on USB-C’s ability to transfer data. The maximum data transfer rate for USB-C is 10Gbps, versus a maximum of 40Gbps with TB3. 


Question: Does this work with my Surface Book 3 and Shell Thunder?

Answer: No. For Shell Thunder, your Surface Book 3 does not support Thunderbolt 3. However, our product does work as a well built USB-C cable with full support of 10Gbps data transfer speed and 45W charging (limited by Surface, not the cable). This cable will be future-proof for all potential TB3 devices you might have, at least for the next 10 years.


Question: Does this work with Aero 15X V8?

Answer: No. While it does work with Aero 15X V8’s full 40Gbps data transfer Thunderbolt 3 support, Aero 15X V8 is unable to charge. Despite our cable appearing to be compatible, it will not work. 


Question: Does this work with my iPad Pro 2018?

Answer: Yes. iPad Pro 2018 has a USB-C port. This is one of the best USB-C cables you can buy with full 10Gbps data transfer rate and charging. However, because iPad Pro does not have a Thunderbolt 3 port, it cannot match the anticipated TB3 data transfer and charging speeds.


Question: Does this work with my Oneplus 8 phone?

Answer: Yes. Oneplus 8 has a USB-C port. This is one of the best USB-C cables you can buy with full 10Gbps data transfer rate and charging. However, because Oneplus 8 does not have a Thunderbolt 3 port, it cannot match the anticipated TB3 data transfer and charging speeds.


Question: Does this work with my eGPU?

Answer: We don’t know yet! If you try the eGPU with our cable, we would love your feedback! 



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