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Customer Success

INTERNAL STORAGE

M10 & M12 Customer Support

M13 Customer Support

M17 Customer Support

P12 Customer Support

EXTERNAL STORAGE

Shell Thunder Customer Support

Shell Slim Customer Support

ACCESSORIES

TB3 Cable Customer Support

Hubble Customer Support

GENERAL QUESTIONS

Contact Us

Don’t see your question here? Just want to say hi? Please email us at contact@fledging.net and someone from our customer success team will get back to you.

Return and Warranty Policy

For all Customers Please contact us directly with any return, replacement, and warranty requests

Warranty stickers are placed on all drives. Removing or tampering with this sticker will void both the warranty and the 30-day no-fault return policy. Please read the sections below regarding to domestic (U.S.) and international customers for more information

For U.S. Customers

Domestic returns initiated within 30 days will receive free return shipping.

Domestic returns initiated after 30 days, but within 60 days will receive free return shipping, but are subject to a 15% restocking fee.

For International Customers

We do not offer free return shipping to international customers at this time.

International returns initiated within 60 days are subject to a 10% restocking fee

We are not equipped to print return shipping labels for orders outside the U.S. International customers requesting returns are responsible for arranging return shipping

Wholesale

Please contact sales@fledging.net for any inquiries about wholesale purchasing.

Work for Fledging

We are always growing our team and looking for hard-working people to join us. If you are interested in working with us at Fledging, please check out our Career Page. You can send inquiries about open positions to us at hr@fledging.net.

Don’t see a position that’s a good fit for you? Feel free to send us your contact information and resume for consideration for future openings.

Our Social Media

Follow us to stay tuned for Fledging Announcements

You can also check out our blog!

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Businesses Only

Please verify you understand that corporate sales is exclusively for B2B and direct sales ONLY. 

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