Shell Thunder Support

 FAQ

Shell Thunder Guide

Checking your firmware

Installing a SSD into your new Shell Thunder

Formatting (In macOS)

Formatting (In Windows)

Compatibility

Thermal Pad Installation Instructions

Shell Thunder

Checking Your Firmware

Always check for firmware updates for your SSD! Manufacturers push updates all the time. 

Samsung SSD users, please make sure you update your firmware before using it in Thunder using the link below. Otherwise your SSD will not be recognized by your operating system.

http://downloadcenter.samsung.com/content/FM/201710/20171030110819064/Samsung_SSD_Firmware_Update_Utility_User_Manual_English.pdf

Installing a SSD into your new Shell Thunder

  1. Install your SSD: (see diagram below)
    1. Use a philip’s head screwdriver to remove the four screws on the lid.
    2. Insert your SSD into the M.2 slot.
    3. Use the included mounting screw to secure your SSD.
    4. Replace the lid and replace the four screws.
  2. Plug your Shell Thunder into your machine. 
  3. Find the formatting instructions for your machine. 

Formatting (For macOS)

  1. Open Disk Utility by first going to your Applications folder, then the Utilities folder.
    1. Or use Spotlight (COMMAND + SPACE) to find the Utilities application.
  2. Type in “Disk Utility.” Press RETURN (ENTER).
  3. Select the Fledging Shell Thunder Media and click Erase.
  4. Choose the name for your new Shell. If you will only use Shell Thunder with Mac, keep the default format. If you want to support Windows, change the format to ExFAT.

Formatting (For Windows)

  1. Right click the Windows Icon.
  2. Click Disk Management.
  3. Right click on the drive labelled “Not Initialized” and “Unknown”.
  4. Select “Initialize Disk”.
  5. Set the “Partition Style” to Master Boot Record for drives less than 2TB.
    1. Use GUID Partition Table for drives 2TB or larger.
  6. Click “OK”.
  7. Right-click the “Unallocated space”, and select the “New Simply Value” option.
  8. Click “Next” on the next 3 prompts.
  9. Set the “File system” to NTFS.
  10. Set “Value label” to the name you want for your new Shell Thunder.
  11. Check “Perform a quick format”.
  12. Uncheck “Enable file and folder compression”.
  13. Click “Next”.
  14. Click “Finish”.

Compatibility

Please note that Shell Thunder only fits Thunderbolt 3 ports. It is not compatible with USB-C or USB 2.0. Our Feather SSD product line is not compatible with Shell Thunder.

 

 

Thermal Pad Installation Instructions

Click here to view our Thermal Pad Installation Instructions. 

 

 

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